Privacy Policy
Business: RoadHunt LLC, doing business as RoadHunt Junk Removal & Delivery
Address: 1840 Champlain Dr, Niles, MI 49120
Phone: 269-450-6029 · Email: roadhuntservices@gmail.com · Website: roadhuntjunk.com
Information we collect
- Contact information you give us when you request a quote, book a job, call, or text us: name, phone number, email address, and service address.
- Job information: descriptions and photos of items or spaces you send us for quoting, scheduling details, and service notes.
- Payment information: payments are processed by our payment providers (such as Square or Jobber Payments). We do not store full card numbers on our own systems.
- Call and message records: calls and texts with our office — including calls answered by our automated receptionist — may be recorded, transcribed, and stored so we can serve you and keep accurate job records.
- Website information: standard technical data (such as browser type and pages visited) collected by our website host for security and analytics.
How we use your information
- To provide quotes, schedule and complete junk removal and delivery services.
- To communicate with you about your job: confirmations, reminders, arrival notices, invoices, and follow-ups.
- To respond to your questions and requests.
- To improve our services and, where required, to comply with the law.
Text messaging
By giving us your mobile number and requesting service, you agree we may send you text messages about your quote, booking, and job (including messages sent through our booking platform and automated receptionist). Message and data rates may apply. Reply STOP to opt out of service texts at any time; reply HELP for help. Consent to receive texts is not a condition of purchase. We do not send marketing texts without your consent, and we never sell or share your mobile number or text-messaging consent with third parties for their marketing.
How we share information
We share information only as needed to run your job: with our scheduling and payment service providers (such as Jobber and Square), with disposal and recycling facilities as needed for service, and if required by law. We do not sell your personal information.
Data retention and security
We keep customer and job records for as long as needed for business, tax, and legal purposes, and take reasonable measures to protect them. No system is perfectly secure, but we limit access to your information to people who need it to serve you.
Your choices
You may ask us to correct or delete your personal information, or to stop contacting you, at any time by calling 269-450-6029 or emailing roadhuntservices@gmail.com.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.